In desperate need of training, including the cooks!, 2/9/2013
Reviewer: Marie
from Santa Barbara, CA
The chili I order tasted like they just put a bunch of flour in it to make it appear thick,& its way too thick!with no flavor, it was the worst I'd ever had!...how you can mess up chili is beyond me...onions rings are over fried & taste like the fish...change your oil! staff is lame & very unprofessional...they seem to think that once they bring the food they never have to see you again...hard to get a refill or just be asked if you need anything else....which usually you do since they are so inefficient..someone train these ppl please!! on how to speak and treat customers...& to stop talking so loud behind the wall to each other, & thinking that no one can hear you, the way they talk to each other which is disgraceful but explains a lot!
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A has been restaurant with no future , 12/19/2012
Reviewer: WHC
from Goleta
Plenty of parking, few costumers. 20 min to order another hour to get served. Expensive & small. Sausage was half putrefied and potato O’Brien’s was smothered with mushrooms. Paid $12.00 and had to find someplace to eat as soon as I got up from the table.
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Different than I expected- in a great way!, 6/1/2012
Reviewer: Martha
from Goleta
Have been to this restaurant a few times. I must say that some older posts scared me a bit, but I was in need of some food and stopped on in. I'm not sure if management or the servers have changed since some of the bad reviews are from older times, but my first experience was great and made me keep coming back. I had a blonde waitress (sorry I don't remember her name!) and I thought she was great. I like to read the paper when I am eating breakfast and she never made me feel rushed. In fact, when she gave me the bill she told me that I could stay and read the paper for as long as I wanted. and she meant it! I never had to ask for a coffee refill. She kept coming back. Also, when I was leaving and paying at the cash register I heard her thank the cooks just for making the food. The little things like that count!!!
The next time I went I had a server named Ed or edward or something like that. He was also extremely friendly and had a big smile on his face. Never rushed me and appreciated my business.
A+ for this place
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Great place!! Great service, great managment!!
Reviewer: lisa kerry
from Santa Barbara, CA
I love this place. Staff are real friendly. Managers always out on the floor and helping.
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Terrible Service: can't deliver what we ordered!
Reviewer: Don
from Santa Barbara, CA
I ordered a cheeseburger -- came with no cheese. Waiter laughed. Additionally, no one came by when it was obvious we were done eating to ask if we needed anything (like a to go box). Finally we went to the cashier and asked for one. Our waiter NEVER returned after he delivered the wrong item. To top it all off, food was mediocre at best.
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Not enough wait staff they can't provide service
Reviewer: Issac
from Santa Barbara, CA
It is convienent but doesn't have the staff to wait on the people. It doesn't match the food quality of the other Denny's we've been to in our travels.
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Service is very horrible and slow
Reviewer: Patrick
from Santa Barbara, CA
Tried to call multiple times on different days to get a pick up via phone order and never did anyone ever pick up once. The phone keeps ringing and it doesnt even goto a voice mail. Very frustrating if your a customer on the go and your trying to get something to eat. They need to do something about this because they advertise how if you are in a rush they have breakfast on the go. Well, doesn't really help if no one ever answers the phone!
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Bad Service.!
Reviewer: ana
from carpinteria,ca
I dont think im gonna go there anytime soon, the last time i went was with my parents, we went there sat there so it started good, but then once we were seated, we were ready to order our food they took a while to come to our table and take our drink orders..so it was okey...then 10 minutes passed we waited to order our food.! No one came! We saw the waiter and the manager talking and messing around!! ...Bad Service we left without paying drinks! Never coming back to this place do not reconmend.!!...I hope they changed manangment....
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Surprisingly quick and friendly - and not crowded
Reviewer: Chris
from Goleta
The menu is limited for me because while there is a lot on the menu, only a few things are worth considering. I've had different types of fish though for dinner and it was cooked about like I would cook it at home. Hey it's not Sardis, not even Cody's, but the people who work there put up with a lot, and still manage to smile. Don't expect anything more than what you are paying for and you will do fine. Don't pay a lot either, choose the simpler selections and you will be fine. Fabulous senior menu - reasonable sized and priced entrees!!!! Makes me glad I'm over 55!!!! Wish I could afford to eat out more often, I'd go here once in a while.
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Breakfast?
Reviewer: Jonny
from Santa Barbara, CA
I have said the only time I would go to Mc Donald’s is when I had forgotten about the last time I ate there. Well add Denny’s to that list. The “Slam” breakfast is awful and expensive.
The service is marginally better than the food and the booth we sat at was sticky and the salt and pepper shakers were untouchable. Take your time and you will find a better meal else ware and probably save some money.
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Decent Food and Service but more expensive than I thought
Reviewer: Glenn
from Buellton
Ok food and service, the only issue was the price seemed higher than I expected and you do have to leave a tip obviously if you eat there. They do have to go food available though. Pretty nice atmosphere and a lot of seating. Of course its a Denny's so don't expect anything too fancy. Nice host/waiter.
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RUDE!
Reviewer: Lydia
from Santa Barbara, CA
I called this morning simply to ask a question and the man I spoke to was very rude! They need to learn how to speak to customers on the phone! I don't even speak as rudely with people I know, much less a stranger from whom I hope to gain business.
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