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Jack's Bistro & Bagels - Milpas
53 S. Milpas St, Santa Barbara
Phone: (805) 564-4331


Reviews by the General Public

Excellent Bagels/Lousy Service
Reviewer: michelle from Santa Barbara, CA
I love the bagels at Jacks, but the employees here are too busy fist-bumping with their bros to pay attention to their job of providing service. I ordered a B-eggl bagel and when it was done, it just sat there on the back counter. The employee looked my food ticket, set it down and started working on orders placed after mine. Another employee looked at it and set it down and began work on yet another order. I finally had to ASK for it. It was cold. Come on!


Happy Bday Juan!
Reviewer: Herman from Santa Barbara, CA
Juan P. loves his Jacks Bagels! That's why I am buying him a gift certificate, so he may enjoy his favorite bagel everytime! Hmmm good! THE HERMANS


Terrible Customer Service-Terrible way to start your morning
Reviewer: Yeni Salinas from Santa Barbara, CA
I am a Santa Barbara local and have been here several times to get breakfast, as there aren't many choices around this part of town. I love the food and the coffee is excellent. However, the customer service is terrible. The girls behind the counter are pushy, unfriendly, and unwelcoming. They have repeatedly messed up my order. All i order is a Bacon B-eggl with ham. Which if you read their menu it consist of two scrambled eggs, cream cheese, cheddar cheese and your choice of meat. When the girl hand me the sandwich i noticed it had no cream cheese. I told her that she had given me the wrong sandwich. she tried to argue that the sandwich i order did not include cream cheese when in their menu it did. After an embarrassing discussion she give me a side of cream cheese(with a terrible attitude). Similar mistakes have happen several times. I will not come back here and will definitely not recommend it to anyone. I fact i would deter anyone from going to this place as i wouldn't want anyone to experience such poor customer service( something uncommon in Santa Barbara).


damage clothes due to your out door chair
Reviewer: LINDA WILLIAMS from Santa Barbara, CA
7/21/11 MS LINDA W I HAVE NO COMPLAINT ON YOUR COMPANY'S COFFEE AND FOOD OR HOW IT'S BEENING SERVED, HOWEVER I THINK YOUR COMPANY LACK ETHICS AND MORSES. MY SON AND I BOUGHT COFFEE FROM THE JACK’S BRISTRO AT 53 S. MILPAS. ON JULY 5 2011 WE ASK IF THEY HAD A TELEPHONE BOOK, WHICH THEY DID. WE TOOK OUR COFFEE OUT SIDE WHERE YOU PROVIDED LITTLE CHAIRS TO ENJOY THE COFFEE OUTSIDE. THE CHAIR PUT ABOUT 6 OR 7 LITTLE HOLES ON THE BACK OF MY PANTS. I'M TRYED TO KEEP THIS MATTER SIMPLE BUT I END UP TALKING TO THREE DIFFERENT MANAGERS OF YOUR COMPANY. I WAS INSULTED BY WHAT WAS OFFERED TO ME ($20.00 IN COFFEE) ALL YOUR COMPANY HAD TO DO WAS REPLACE MY PANTS. NOW YOUR COMPANY AND I WILL BOTH WILL BE LOSING TIME AND MONEY BECAUSE OF THIS MATTER!!!!!!!!!!


Great Food and Service
Reviewer: Glenn from Buellton
Surprised more people have not reviewed this place well. The food is extremely good here. The servers were really nice and experienced. 2 for 1 discount here also. They have a nice indoor decor with old SB pictures and some outside seating. In a sometimes transient area but if go for lunchtime meal no problems. Sandwiches were great and blow away Fresco cafe among other places for "California" fair and of course their bagels are great! Servers more seasoned here then the Upper State place I think. Combine with a Trader Joes or Rite Aid trip next door.


Great Improvement with new Manager!
Reviewer: Rob from Santa Barbara, CA
I am a returning customer who is thrilled to be back. The new management has done an excellent job with the much improved customer service, food menu and specials, and the new look of the cafe. This truly feels like a new cafe from 1.5 years ago (Jack's Bagel). The food is a healthy portion and the service better. The lines can be long at times (good sign), but the staff is fast and efficient. I highly recommend this eatery!


Excellent Service
Reviewer: Brenda from Orange County, CA
I was in Santa Barbara for a weekend, Im normally from Orange County.I had good service at jacks bistro on milpas the cashier was so nice.I think her name was veronica she was so nice to me I went back until I left town.This good service had happen to on a saturday afternoon I also thought she was the manager I also had asked her but she had said no,but anyways I will remember jacks bistro on milpas becasue they have such good service.


Disappointed
Reviewer: Will from Santa Barbara, CA
i ordered three bagels, all with chive spread, tomato, lemon pepper. had the lady confirm my order as she handed me the bag. arrived back at work to find two bagel halves with minimal chive spread and tomatoes, one with plain spread and tomatoes, and three plain halves placed on top. i feel cheated and misled, and the only way i'll return to jack's famous bagels on milpas is with a copy of this review in hand.


Better Servie
Reviewer: Sunny from Woodland Hills
I was in Santa Barbara a few days ago. I love the pizza bagels. They were very tasty and savory. It's better than the ones that I had at a different bagel restaurant in Orange County. I like the new manager Amie. She was very attentive. Her customer service was excellent. She started my morning off on the right note.


DELICIOUS but slightly uncomfortable?
Reviewer: Channing Q. from Santa Barbara, CA
Jack's Bagels are SO good that I actually don't like bagels anymore unless they're from Jack's! They have bagels and cream cheese both in a large variety of flavors and styles. My favorite thing to get is the garlic bagel with garlic cream cheese IT IS TO DIE FOR! Also, their onion bagels are delicious. Even their light cream cheese is delicious! It doesn't taste any different than the normal cream cheese, to me. As for the service... I've only been to the Milpas Jack's Bagels and the one man that works there is always so friendly and polite but the two girls make very angry faces at me every time I'm there. I even tried tipping them generously at times to see if that would lighten them up and they seemed completely unappreciative... I can only think that they ought to be replaced. I definitely have a love and hate relationship with the Milpas Jack's but I could never stop eating those heavenly bagels! They are one of a kind.


Great food, even better coffee, friendly service
Reviewer: Patti from Santa Barbara, CA
Jack's is a perfect place if you are in need of a quick breakfast to take on the road, but it's good also for grabbing a paper and eating in. I've done both, and always enjoy the food and the service. They have a number of different coffees to choose from, and their bagel selection is huge. I would definately recommend you try Jack's out, especially if you are a fan of bagels.


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