Love this Place!
Reviewer: Sharr Bryan-Herman
from Santa Barbara, CA
I stop and get a cup serveral times a week. The counter persons are always helpful the place is clean and the yogurt is like I like it not too creamy.
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Watery yogurt
Reviewer: Patricia Schapansky
from Santa Barbara, CA
Always disappointed after getting yogurt here. It's so watery and they always say it's the fault of the customer not putting the handle all the way back up. I'm guessing they purchased cheap machines and don't know who else to blame it on. I have yet to go here and have good solid yogurt. Thinking about boycotting for good!!!!
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Good Yogurt, Shop Smells like clearning supplies
Reviewer: MB
from Goleta, CA
Our family likes YoYumYum, yogurt and toppings are very good. However, the previous reviews are correct, the place smells like cleaning supplies, which is odd considering that you can keep a place clean without making it smell like a bottle of bleach.
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Pretty Good.
Reviewer: Aaron Gosnell
from Santa Barbara, CA
Hey the Yogurt here is pretty good.;)
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YoYumYum needs improvements!
Reviewer: Sara Kusserow
from Santa Barbara, CA
I have been to YoYumYum a few times now and when me and my husband went this past weekend the smell was incredibly overwhelming. By the time we had reached the register I was becoming dizzy!!! please have your employees use different cleansers...even the open doors couldn't help that smell. Also, my experience wouldn't have been so terrible if once we reached the register the cashier could speak ENGLISH!!!!!! she was rude to me even with a language barrier. Do your business a favor and hire literate and English speaking employees..
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Worst Service Ever, So-So Yogurt
Reviewer: Melinda
from Santa Barbara, CA
Ok, if your employees can't speak enough English that they can't understand when you want to purchase a gift card (and that gift card is advertised right by the register) then you have a problem. I tried to buy a gift card the other week for a Valentine and they were very apologetic but said they didn't speak english. What??! I thought in order to safely and responsibly work pretty much anywhere you'd have to read and understand at least enough English to communicate. It made me wonder how they could follow food safety instructions if they couldn't read or understand English. Anyway, after about five minutes of going around and around, they finally produced someone from the back who was able to understand what I wanted. But not able to put it through their register. I was supposed to get a free 16 oz yogurt with my purchase, but I ended up just letting it go because they didn't understand what I was asking for (again, even though it was a HUGE ad right where you pay.) The yogurt itself here isn't worth the hassle, on a good day.
Owners, hire people who can speak at least enough English to communicate with your customers.
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horrible quality of yogurt
Reviewer: apple smith
from Santa Barbara, CA
we a group of 7 went to this place two months ago and the yogurt was like water. the cheesecake flavor taste like medicine. will never return to this place ever.
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NEED nicer staff !!!!!!!!!!!!!!
Reviewer: Amanda
from Goleta, CA
I am only 9 years old so here it goes. The staff needs to work on the whole nice thing. One time I came in and there was a few people behind the counter and we did not need to know what they were talking about. There was only one person that night that actually was kind and nice. The yogurt melts fast. The yogurt tastes more like ice cream, but the flavor choice is awesome. The toppings are good but the yum jelly looks disgusting. The thing about YoYumYum is that it looks very similar to Yogurt Land.
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decent price and place but lacked almost all my favourites
Reviewer: brad h
from Santa Barbara, CA
clean enough place, friendly service but i usually have my go to toppings and mix-in's and this place really struck out. no oreo bits ... this is just crazy to me, second no hot fudge! they only have cold toppings in squeeze bottles, third no golden grahams only cinnamon toast crunch. i got the toast crunch out of desperation and kept thinking ... man these golden grahams taste weird. please get a hot fudge dispenser and some oreo's and ill be back!
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Hairnets are cheap - please use them!!!
Reviewer: Marie Isabella
from Santa Barbara, CA
So the yogurt is good - the toppings are good. I think it's way overpriced, but there's a good selection of toppings. Here's my problem: young blonde girl with really long hair NOT wearing a hairnet and NOT EVEN up in a ponytail! This is seriously disgusting - she was windexing around the toppings - yuck windex flavored strawberries - and as she was bending down to clean around them her hair was TOUCHING the toppings!! I'll never go back - I like my dessert windex and hair free, thank you.
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Ignore bad reviews
Reviewer: Nancy
from Santa Barbara, CA
We went tonight and it was great. The staff watch the machine handles so the yogurt is frozen and good.I love the toppings.
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Watery Yogurt--Limited Topping Selection
Reviewer: D
from Santa Barbara, CA
I have been to Sweet Alley, and Yogurtland plenty of times. My boyfriend and I decided to try YoYumYum last night. I always get PB flavored yogurt so I went straight to the Peanut Butter yogurt. IT WAS COMING OUT OF THE MACHINE MELTED! I thought it was just that flavor, but the rest of the flavors were the same...I proceeded to the toppings to find a very small selection compared to their competetors. Quite a bummer. The girls behind the counter were very nice, however. I'll stick to Yogurtland and Sweet Alley
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