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Longboards Grill
210 Stearns Wharf, Santa Barbara
Phone: (805) 963-3311
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Reviews by the General Public
HORRIBLE PLACE AND WORST SERVICE, 8/31/2010
Reviewer: Michelle
from Goleta,Ca
MY FRIENDS AND I WERE GOING TO EAT HERE WENT TO THE BAR,BUT DECIDED WE WERE JUST GOING TO SIT AND EAT. WELL WE WERE WAITING FOR 10 MIN THEN 10 TURNED INTO 20 WE ASKED A WAITRESS FOR SERVICE AND SHE SAID SHE WOULD SEND SOMEONE AND THAT WAS ANOTHER 10 MINUTES LATER AFTER AND CAME AFTER A COUPLE ARRIVED THAT BARELY GOT THERE. THEREFORE, WE REFUSED TO STAY AFTER SHE CAME. IT WAS HORRIBLE WE DIDNT EVEN GET TO GET ANY SERVICE WHATSOEVER AND DECIDED TO GO ELSEWHERE. I WOULD NEVER RECOMMEND FOR ANYONE TO GO TO THIS PLACE. 30 MINUTES LOST WAS JUST A HORRIBLE EXPERIENCE. I WORK AT A HOTEL AND AM GLAD TO NEVER SEND ANYONE TO THIS LOCATION. I'D RATHER SEND THEM WHERE I KNOW THEY WILL GET THE BEST SERVICE.
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great view but.., 8/27/2010
Reviewer: tim stevens
from san luis obispo,ca
This place has a great view and the outdoor dining area is beautiful.The food was ok but the service was the worst I have ever experienced at any dining place.The server took forever to take our order and the food took a long time to come.Then when we received our food we didn't receive any drink or water refill for the rest of our meal.Also my wife asked for more tarter sauce and it took at least 5 minutes for the server to return.Our dining experience took over a hour and a half on a Tuesday night (5:30-7:10)and it didn't seem that busy.The wait staff seemed to be busy having fun at the bar with the other servers.Maybe they need more waiters?One web site said the food is priced at 0-$10 but our fish and chips and one salad was more like $32.
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allways a great place, 7/20/2010
Reviewer: ruben rico
from la puente ca
i have coming here for years great food great drinks i allways the drink called the wipeout if you don't like this place you should STAY HOME!!!!!!!!!!!!!!
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Great Place for the Family, 7/12/2010
Reviewer: Maryann Pulaski
from Santa Barbara, CA
My husband and I took our three sons out for lunch to Longboard's yesterday afternoon and enjoyed a sunny day on the deck. Although the restaurant was pretty busy, our server Michelle was very accommodating and the food didn't take long at all. Our kids loved being able to throw their peanut shells on the ground... Almost as much as my husband and I loved our harbor (bloody) marys! All of the staff was very helpful, especially when empty plates needed to be cleared and empty glasses needed to be filled! My family and I will definitely be returning to Longboard's again soon to enjoy another afternoon on the pier!
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Pretty Amazing!!!!, 7/11/2010
Reviewer: Jim
from Santa Barbara, CA
Well let me start by saying how amazing the sunset is in Santa Barbara, never the less at Longboards(in So Cal,The Best!)...My girlfriend and I love enjoying the sunset at this location. The mean-tai is ultimate! The pastrami sandwich is like no other!We really enjoy how welcoming the staff is everytime we go there and the food there is really amazing..
We really could not ask for anything better at this place.
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Enjoyable place to be!, 7/7/2010
Reviewer: Kailey Snyder
from Santa Barbara, CA
The other week I decided to head to Longboards for a nice dinner with my three friends. We were warmfully welcomed by all of the workers there and were especially welcomed by one of the managers, named George. We enjoyed a well cooked meal and enjoyed the great service from all of the waitresses, especially ours named Mariah. Our food was out to us fast and we enjoyed every bite of it. I met one of the cooks named David and admired the great kitchen staff he had and appreciated all of their culinary talents. Me and my friends cant wait to go back for more!
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Drinks and wonderful view, 6/24/2010
Reviewer: Nancy
from Santa Barbara, CA
It saddens me that this place, with its truly fabulous views can't do better with it's food. It is a clique "tourist trap". Love to take out of town company there for a drink but I wish I didn't have to apologize for the food. (With the exception of the fish & chips which is pretty good and reasonably priced.) Last time I stupidly ordered the meatball sub - the meat was mealy, under seasoned and unappealing. It was HUGE and the bread was fresh and good, but I would have preferred half the size with quality beef. I picked off the globules of unmelted cheese thrown on the top, ate 1/3rd of it and left the rest. Enjoyed the view very much - that is FIVE STAR!
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WORST EXPERIENCE EVER ESPECIALLY WITH MGR , 5/25/2010
Reviewer: EID HADDAD
from MISSION HILLS, CA
LOCATION IS GREAT. FIRST TIME AT YOUR RESTAURANT. SERVICE AND FOOD REALLY BAD. ONE of the managers was very inconsiderate and rude, not sure how such a person dealing with public be working for your company. WE TOLD THE WAITRESS THAT ONE OF THE DRINKS DID NOT TASTE RIGHT AND REQUESTED FOR IT TO BE REMOVED FROM THE BILL, SHE SAID OKAY BUT THE MGR SAID NO, INSTEAD OF ASKING IF HE COULD MAKE ANOTHER ONE OR CHANGE FOR ANOTHER DRINK AFTER DUMPING IT IN THE SINK. SPENDING OVER TWO HUNDRED DOLLARS, I THINK THE CHARGE FOR THE ONE DRINK SHOULD HAVE BEEN REMOVED WITH NO QUESTIONS ASKED. MGR SAID WE DO NOT LIKE TO WASTE ALCOHOL, BUT HE DUMPS THE DRINK IN THE SINK AND THEN TELL ME THAT HE WILL NOT REMOVE THE CHARGE FOR THAT DRINK AND NOT EVEN OFFER ANOTHER ONE. MY CESAR SALAD LOOKED SO BAD, BUT WITH COURTSEY AND RESPECT ANOTHER MGR WITH THE NAME SAM CAME TO ME AND ASKED ME IF I WANTED SOMETHING ELSE OR MAKE ME ANOTHER SALAD, WHICH HE DID.
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everybody who doesnt like this place has bad taste!, 4/27/2010
Reviewer: Alex Dalton
from Medford, OR
To start it off, This place has some of the best burgers I have ever had. Every time I go onto the wharf I eat here. I like the view from the deck, and when its not nice enough the atmosphere inside is quite pleasant. I definitely think this place needs a tune up though. Everything is coverered in bird droppings,and all the tables and chairs are weathered. All around though this is a good restraunt, with good food, and a very nice staff.
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good service, good ceviche. thats about it!, 4/12/2010
Reviewer: Rocio
from Santa Barbara, CA
I recently ate at Longboards Grill for the first time in a few years. It was about 8:00 and the place was not busy at all. I ordered the ceviche as an appetizer which was amazing! And a good portion size too. And for dinner I ordered the Baja Fish Tacos which were disgusting! about 5 or 6 tiny chunks of fish battered and pretty much tasteless served on soggy tortillas topped with some cheddar cheese. A dish that simply had no taste what so ever. I had ordered club soda which from personal experience tends to be free as it is water with bubbles that comes out of the soda machine for free. And yet i was charged almost 3 dollars for! It seems as though this restaurant has simpy decided to rely on santa barbaras beautiful views and neglected the quality and value of their dishes. I think management needs to rethink a few things if they want to be succesfull. Servers were attentive and very welcoming and Ceviche was delish! Thas it!
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Longboards Grill, 4/7/2010
Reviewer: Chris George
from Whittier, CA
The worst lunch I ever had!!! The fish and chips are a joke. Flat pieces of fish coated in burnt breading was terrible. (I won’t even get into the other lunches that were served to my party..they were just as bad) By reading the other reviews it is obvious the owners do not care that their food and service is terrible. It takes a lot these days to take your family out to lunch and it is just sad that this establishment does not take that fact seriously. WHAT A JOKE!!!! I spoke with the manager and she seemed concerned. I gave her my information and she said she would talk to the owners and get back to me. To be continued…..
PS. This review does not even give out horrible experience justice
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Food OK....Service CRAPPY!, 2/6/2010
Reviewer: M Tidalgo
from Santa Barbara, CA
I live in the Santa Ynez Valley and headed over the hill to SB with a friend of mine. We decided to stop at Longboards and catch the Fiesta Bowl Football Game and get some food. The location is great and so are the views. We sat at the Bar and saw an awesome sunset. We both had Mojitos to drink and ordered some food. Mojitos were great. I had the Burnt Ends Sandwich which was awesome...loved it. My friend had the Maui Burger which looked great but the Meat Patties were very thin....not what you would expect from a $12 burger. All in all the food and drinks were great. The Service is another story.....the place was not that busy and the 2 times we wanted refills on the cocktails we had to ask the bartender. My glass sat on the edge of the bar empty for 20 minutes before he came over...and then I still had to ask him for another drink. He mostly stayed at the other side of the bar talking to friends. My friend and I are both in the Hospitality/Food Service Industry and we both agreed the service sucked. Because of that, I probably would not go back...there are plenty of other places in SB who are more than happy to give there customers good, attentive service.
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Worst burger and pizza we've ever had, 1/2/2010
Reviewer: Dennis
from Santa Barbara, CA
The location is very nice and the view was awesome. Eating peanuts and throwing them on the floor was fun for the kids. But that's about the only positive that I can draw from our experience.
I had an overcooked hamburger, that had a pretty much tastless barbeque sauce. The burger patties were about as thin as a few sheets of paper.
My wife ordered a pizza and the sauce had almost no taste. The manager ended up taking the pizza off the order.
Also be careful with kids drink refills. If they ordered apple juice, they will still charge you the $2.95 for each refill. This isn't mentioned on the menu.
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OK, overpriced, hope you like pigeons!, 9/10/2009
Reviewer: Mark
from Santa Barbara, CA
Nice view. But it is overpriced for the food, and the service is not great. The specials menu was put on the table after we had already ordered. And the outside deck is GROSS! Where is the health department! Chairs and tables look like they haven't been cleaned in weeks, and there are pigeons everywhere! Just skip it! Enjoy the wharf and then find somewhere else to eat.
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Breakfast in the sun!
Reviewer: Foodie Dan
from Santa Barbara, CA
I had heard that Longboards was offering breakfast on the weekends so my family went on a sunny Saturday.I started with the harbor mary. Very good, spicy and includes a large shrimp artfully placed on the rim of the glass. After reviewing the semi limited menu I chose the seafood benedict. Two large scallops, crab and shrimp under a very good hollendaise. For $14.00 it was large and filling. They also offer a filet mignon version that looked wonderful. My wife chose to order off of the lunch menu. She had the fish and chips. Previously, the fish was not battered but breaded.They now batter the fish with a firestone beer batter and it was wonderful! The service is a hit and miss but if they are not too busy,you will be well accomodated. Skip the busy lunch time and try the weekend breakfast. You might be as surprised as I was.
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Enjoyable
Reviewer: Kristine
from Santa Barbara, CA
I just meet there with 20 friends to celebrate a birthday and it was so pleasant. The staff were very helpful and accomadating and even brought out cheesecake for the birthday girl even though it was not on the menu. The entire meal took two hours but that is very typical for a group of 20 people. The food was good but a little pricey. You are paying for the view, which was a beautiful sunset on the beach. It was the perfect place for a summer birthday get-together
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Sunny Santa Barbara
Reviewer: Steve
from Santa Barbara, CA
Finally a sunny day to come down to longboards and enjoy some great outdoor views....perfect weather....the restaurant was a little bit busy but we got the free peanuts to keep us company....food was good....fairly cheap for it being on the water....there was a lot of graduation parties but our food arrived on time and the drinks were great....definitely come back again...
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Needs Improvment
Reviewer: Anthony
from Santa Barbara, CA
I just moved to Santa Barbara, and have been to this restaurant four times for lunch. Every time, it seems like there has been extreme tension between the managers and the servers. I saw three managers standing around while the servers seemed to be "in over their heads." There was something wrong with each one of my plates I ordered, and a poor attitude from the manager with the accent one of the times I asked him to re make my dish. Great drinks however, and some of the servers are very nice. If this restaurant had a solid management team who actually worked and helped the servers with a great attitude rather than stood around, and if the food was downsized just a little, and everything was just a little bit cleaner, this restaurant would ROCK!!
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good view, good food and good service!
Reviewer: Shannon Percival
from Concord, Ca
This was our second trip to Santa Barbara and we wanted to go some place nice to be able to enjoy the beautiful santa barbara weather. Although longboards seemed to be pretty busy we decided to try and get a table outside beacuse of the awesome view. Not only was the view great, the food/drinks and service was exceptionaly good for how busy it was. It seemed as if everyone was having a great time and enjoying the weather on the patio so I was very surprised to see all the negative reviews about this place considering our experience was so great. Next time we come to santa barbara we will definatly be back.
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Good food - poor service & management, no complaint review
Reviewer: Jeff
from Tustin, CA
Food was excellent as usual - I've eaten at Longboards on Stearns Wharf at least 15 years. Went with my girlfriend.
During our meal 15 customers walk into the restaurant, and - following Longboards' policy, they begin to seat themselves at the nearby tables, merging them together, etc.
Several people brushed against my chair, and were insensitive to the fact that we were enjoying a quiet meal after a long day enjoying the city. The wait staff made nearly no effort to "direct traffic". So I moved myself.
My waitress did a few minutes later check in later to see "if we needed anything", and I firmly let her know that "nothing" (was further needed) - and she did not get the hint. Then, one of the new diners had the gall to ask me if they could use the seat that I vacated in order to avoid the continual "brush-ups" I received from them, and I kindly allowed them to use the chair - adding - "sure you can the chair - now that I'm out of it!" She did not thank me, and condescendingly laughed at me. Still, no effort from the wait staff to direct traffic.
We tipped the waitress nine bucks on a $55.00 meal - and kindly indicated to her that in the future she should note, and take action, on rude customers affecting other diners' experiences.
As Joy and I got up to leave the restaurant, we noted she was looking at us with her fellow waitress from the wash area, talking in code, and smirking at us, like we were idiots. We have never felt so humiliated as customers. I wrote a letter to Mayor Blum and suggested that the City should do something to improve customer service, to which I received an excellent response from the Mayor herself, and not the restaurant.
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Are you sure?
Reviewer: frank
from Santa Barbara, CA
I was there for lunch today and thought a bargain was had. With all the price increases in town and for good reason I understdand,it's good to have a place where the the view along with quality food is unmatched and well valued. I have been to Longboards a few times and appreciate a job well done.
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Overpriced, not worth the $
Reviewer: Lindsey
from Santa Barbara, CA
We dined here this afternoon after a day trip to the zoo. The service wasn't horrible; but they were certainly understaffed and it took way too long to get our food/drinks. I ordered a burger which I requested as medium cooked, and it came to me black and crispy. This after waiting an enormous amount of time for the food, so I didn't feel like complaining. The prices were over the roof for the quality and amount you get. Not worth coming back.
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Good food, good times and great service
Reviewer: Josh
from Santa Barbara, CA
We had a group of 10 on a nice hot spring day with a few of my old college friends (we all attended UCSB). We went to Longboard's patio to enjoy the view, good food and a very nice selection of beer. We were greated by the manager up the stairs who then sat us on the patio. The staff was very attentive to our needs, as we were a group of ten with a big appetite for beer and food. I strongly recomend Longboards, especially on those hot days when all you want to do is relax on patio and enjoy the view. The service was outstanding.
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Go for the view, stay for the drinks....
Reviewer: Amber
from Santa Barbara, CA
After a long morning of entertaining my children, we decided to head to Longboards and have a drink and some snacks. What an incredible place to soak in Santa Barbara atmosphere, and the people working were so helpful and loved the kids! We ended up staying for almost three hours enjoying the view, and the drinks. I am certain the kids will ask to go back there.
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nice experience
Reviewer: Linda Alainez
from Santa Barbara, CA
Today my friend and I went in to have drinks at longboards and see the whale, the waiter was sweet and the managers were atttentive, it was really nice, I'll be back soon, thanks
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Had a great time!
Reviewer: Steve
from Santa Barbara, CA
My girl friend and I had a great time eating and drinking with the wonderful views and staff. We had top notch service and chowder!! Great place to watch the whale show and soak up the Santa Barbara sun...we'll be back!
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A Recount to a Horrible Meal and Experience
Reviewer: Samantha Bailey
from Santa Barbara, CA
This is the worst place I have ever eaten in my entire life. Horrible service, inedible food, sky high prices, and bad management. First off let me say I have never taken my time to write a bad review for a restaurant before and also hate to complain. My husband and I decided to go on a weekend trip to Santa Barbara from Bakersfield. One of the things I was most excited about was getting some good seafood. We decided to choose a nice looking place on the pier Longboard's Cafe. After entering they told us we needed to seat ourselves. We found an indoor table and tried to sit down they said we couldn't because they needed it for a table they were reserving for 20 people. My husband asked them if there was anywhere else we could sit, they said they didn't know and then turned around and ignored us. There was nowhere else that we could see to sit and the patio was cold (with our baby we wanted to be inside). So then he told them they were going to have to find us somewhere to sit. They finally found us a tiny table in a crowded spot. The clam chowder was inedible, it was very oily and was the worst I have ever tasted in my life (even worse than canned clam chowder). I sent it back and asked for fish and chips instead. The fish and chips came 1 small piece of undercooked rubbery fish and hard french fries with cole slaw for $15. I barely ate the meal. They took forever to bring us any refills. My husbands drink was left at the bar until it got warm, then when we asked they brought it to us. When we tried to flag down the waiter to ask for our check, practically yelling excuse me and waving our arms, he ignored us. Finally we got our check $50 for garlic bread two drinks and bad fish and chips. I was too tired to complain because we had been there so long. I called the next morning to ask for a refund. The manager was very rude and said he would get back to me. I gave him my number and he still hasn't done anything about it. I think the place has a good atmosphere but needs better management and to revise their menu prices to reflect the quality of the food and service.
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Overpriced... great location.
Reviewer: Michael Lemon
from Santa Barbara, CA
I know, I watch, third party. Great!
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someone call pest control
Reviewer: Jordan
from Santa Barbara, CA
My mom was in town this weekend so we decided to go to longboards grill for a good view and good food which we have experienced before but when we sat down we were not acknowledged once in the 15 minute period we were there, at least not by waitstaff but the pigeons all over the deck were happy to greet us. They need some sort of control, the pigeons were on the tables, going after any bit of food any where and i think if we had stayed i wouldn't have been able to enjoy the meal without being disturbed by the mass amount of birds trying to share it with me.
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Speaking from experience
Reviewer: Kent
from Santa Barbara, CA
I used to work here and I personally thought the food that I ate was pretty delicious. My friends and I all love the fries. The seasoning is what does it. Everyone who reads this needs to try the Maui Burger on sourdough. It's absolutely delish! Regarding everyone hating the service, I personally did what I could while I was there. Almost everyone who works there is a great person on a personal level. The service industry just isn't where some of them should be. Training IS a problem, but it's addressed when it can be. The main problem is servers would rather answer right off the bat than go ask someone who knows. I have respect for the restaurant. It's good people and good food... just REALLY overpriced. Anyone that has had a bad trip, I ask that you give it one more try. Hopefully you get a different server and a better experience.
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Not Worth the Money
Reviewer: Shawna
from Santa Barbara, CA
When we arrived, no one said hello to us.
We seated our selves. When I asked if the cesaer salad came inside of a bread bowl, I was told "yes". It did not. It came with a bowl of clam chowder, which I do not like. The kids hamburger came with tomato, ketchup, lettuce, mayo, and I was told it came plain. My son, who is allergic to mayo, was not able to eat the burger. I did not bother to send my food back since it took forever to get the food in the first place. So I overpaid for some cold french fries that came with the uneaten burger.
The bill was an issue- we asked the server to split the bill- half on credit card, half with cash. She put the whole amount on the credit card, then it took forever to get that fixed.
The food here is expensive, and not worth what you get. The waitstaff is unable to answer basic questions about the menu.
This is due to not training the staff, it is not the servers fault.
Although this is in a beautiful location, the service is bad, and the food does not taste good and is overpriced.
I would not waste my money here again!
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Nice view....Nothing more!!!
Reviewer: Mike
from Santa Barbara, CA
I am a local and brought some friends here during the Christmas break because of the beautiful day and great view. We arrived before noon and sat on the patio. We ordered drinks and an appetizer which were delivered on time and were not bad. Overpriced for sure, but I expected that coming in. It quickly got very busy, and it was like a sinking ship!!!! Did not see our waitress for another 20 min. and the lunch items we ordered were terrible!!! The burger was overcooked and just thrown in a basket!! Fish and Chips were seved with about 10 french fries!! Mahi-Mahi was as dry as the Sahara desert! The ice in our second round of drinks was melted as if sitting for 20 min.. Blended margarita was $10 and was more like a strawberry water with tequila added. Waitress was kind, and apologetic, and let us know that management & ownership was a joke! She even recommened going to Brophy's! Not worth your TIME, or $$$.
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Waste of money
Reviewer: Amanda
from San Jose, CA
The clam chowder was good. That's about it. The rest...nothing to write home about. The bloody mary was pretty bland and the waiters and waitresses didn't pay much attention. Definitely a tourist trap and I got caught in it.
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