No Service, 6/16/2010
Reviewer: Anna
from Santa Barbara, CA
We had a group lunch at Sambos as the celebration was a friend's birthday. The service was almost non-existent. Water glasses were not refilled nor were the other glasses. The food arrived in intervals with the first person to order receiving their order last. I was also disappointed to find the salads were wet and the fruit sour to the taste. Sambos was a definite disappointment today. More help is needed in the kitchen and a happier wait staff might do the trick.
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Sambo's, 5/5/2010
Reviewer: Cindy
from Santa Barbara, CA
I have been eating breakfast at Sambo's since 1957. It never fails to delight the senses. I went with my Grandparents and now take my own grandchildren......it is a generational institution.
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Server was having a BAD Day!, 5/2/2010
Reviewer: Adriana Castillo
from Santa Barbara, CA
I went to have lunch on Friday 4/30 around 11-12 and we were seated outside. Sambos is one of my favorite restaurants, in which I go to all of the time but my experience this day was not so great. We were served by Bob and Bob was apparently not having a good day. He was clearly upset about something. He came off very angry as he was throwing dishes around and speaking very abruptly with his fellow co-workers. I felt very uncomfortable and couldnt wait to leave. This was the worst service I have ever experienced. I made it a short lunch as this was not my usual great experience at Sambos.
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delicious breakfast I could enjoy daily!, 2/21/2010
Reviewer: Joe Bomgren
from Santa Barbara, CA
I come to Sambos at least once a week and it is a great way to start your day. Service is terrific, a very lively bunch that doesn't seem like the typical tired morning wait staff. Katelyn was my server this last weekend and she is full of enthusiasm and very thorough of her menu knowledge. I enjoyed the chorizo and eggs and my girlfriend had the huevos rancheros which were both delicious. we switched plates half-way through so that we could enjoy them both. Mimosas are gracious in size and delicious! Thanks Sambos for stating my morning off right!
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Fell in love with this little gem of a restaurant., 9/23/2009
Reviewer: Mary Akers
from Santa Barbara, CA
I have to start by saying "Little Sambo" is my favorite story and has been for over fifty years. I used to tell that story to my children every time I made pancakes,as my mother did when I was a child. I had never been to a Sambos till last weekend,it was my ten year old grandsons idea. When he told me that it was decorated in Sambo and the Tigers theme and it had some of the best food he had ever had,I had to go. The line was long,about a 15 min. wait but well worth it. I loved the old fashion diner atmosphere and the food was great. I was surprised at the reasonable prices. Sambos will be on my list everytime I visit Santa Barbara.
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sambos
Reviewer: Lucy Cuevas
from Santa Barbara, CA
My family and I have been going to Sambos for many years and we always get great service. But recently we have been going for lunch and we heard the manager yelling at his employees in front of all the costumers. I think that is not appropriate to treat employees in front of costumers. The manager should be more professional and treat his employees with more respect.
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I like Sambos...however
Reviewer: Jerry Hernandez
from Santa Barbara, CA
Being in the resturaunt business and in the customer service business both low level and management, this topic is something I am quite familiar with. To (Sambos is the Best!!!): My experience suggests that regardless of the happiness one may find while working in a place, or the connection one may feel to a business such as Sambos. Positive or negative the judgement is always a bias. We will have to agree to disagree on your comment.
If service is bad for one customer then YES it does reflect 100% on the business. When there are mistakes then the server makes it up to the customer.
If the server is the problem the manager makes it up to the customer. In that way the customer does not leave with the idea that the establishment is the problem.
This is friendly customer service and it keeps the people coming back.
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Sambos is the Best!!!
Reviewer: dave
from Santa Barbara, CA
I worked in the Santa Barbara (Beach) Sambos in 1974 as a manager trainee. The manager at that time was Jim V. I later managed my own Sambos in Longview Washington. My experience in managing one of these restaurants has led me to believe that a bad dining experience is not necessarily a true reflection on the service typically (usually) found at that particular restaurant. The time that I spent with Sambos was one of the best educations that I have ever had. The manager's training course was very good and the quality of managers that ran the different stores was outstanding!!. Sambos was the best and it's corporate staff very professional.
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Great breakfast experience with fast service
Reviewer: Pamela Kraussman
from Santa Barbara, CA
Last weekend my whole family and I were in Sambos and had a great experience both with tasty food and good service. It was obviously crowded, and staff was working very hard to accommodate all of the customers, but we got a friendly server who checked in with us all to time to make sure that we had what we needed. Our kids are very picky eaters, and server was able to make many modifications to their orders without a problem. It is not often that service AND food is great when you go to a casual breakfast style restaurant on a very busy weekend. We'll be back!
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What happened to this place?
Reviewer: Branden
from Santa Barbara, CA
My friends and I used to go to Sambos all the time but the food and service have changed over the last couple months. We went this morning even though we had a couple bad experiences in the past. Our server was bad. She carried all of our drinks in hand, not on a tray which took her five trips total. She put the small bowl that the creamers were in on my full coffee cup (to save a trip I guess) and who knows when that was washed last? There was no small talk when she greeted us, just "do you know what you want?" The prices were raised again and the portions were stingy. I was happy that I didn't have to wait for a table on a Saturday morning but the way it's going over there now I can see why. It's not like the good ol' days. Save your money and have a good time at beachbreak or Cajun kitchen.
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Great Location, Horrible Food/service
Reviewer: Cody
from Santa Barbara, CA
went there for lunch on a sunny day and walked in. Hostess was sweet...sat me down. 20 minutes later..i still had no seen my waitor nor have i had a drink offered. The hostess finally came to me and asked me if id like something to drink. Then finally when the waitress came out..bad attitude and all around just un friendly.
The food didnt make up for it. Cold all around. I would not recoomend this place at all!
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five stars
Reviewer: jane
from miramar, fl
my husband and myself came here in september for breakfast very good i loved it and the staff where very helpful
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Come here all the time!
Reviewer: Bethany
from Santa Barbara, CA
Love it! Food is amazing, wait time not too long, always helpful and polite service. What's not to like?
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1973 thru 1982 were my HAPPY DAYS
Reviewer: Gene L. Bartolomucci
from Mira Loma, Ca. 91752
I know of Sambo's quite well I managed the Tulare store #299 from 1973 thru 1982. And being a managing-partner has made me a better person, and I owe it to Sam Battistone, and all of my DM's like Uvie Riemer & Pat Henry. During that era we were not just partners, but family. The Restaurant managers of today can not measure up to a:
SAMBO'S MANAGEING - PARTNER
Thank you Sam and Newell for all you have done for us.
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