Santa Barbara Hotels
Santa Barbara Restaurants
 Santa Barbara > Restaurants > Shintori Sushi
  
 List your business

Shintori Sushi
3001 State St, Santa Barbara
Phone: (805) 898-0177

  • Category: Japanese
  • Hours: Mon-Fri 11:30am-9:30pm, Sat-Sun 5pm-9:30pm
  • Price: $10 - $20
  • Serving: Lunch & Dinner
  • Map
  • Write a review of this location!

Reviews by the General Public

Food good - service horrible, 3/6/2014
Reviewer: Debra from Santa Barbara, CA
I read reviews before trying for the first time and knew to expect slow service. The table next to us (who were seated at the same time) ordered and received their food before we even got to order. My husband ordered yellow tail sashimi. He was given salmon. After 15 minutes of trying to get the waitresses' attention, I go to the back of the restaurant to find someone to correct the order. The waitress came to the table and she said was "DID YOU TOUCH THIS" in a very scolding tone. My husband replied that he did touch the salmon with the chopstick. She chided him repeating twice that “next time, don't touch it if its wrong” She proceeded to try and convince my husband to accept the wrong order because she was going to have to pay for it out of her own money. My husband said he did not want the salmon. The waitress took the salmon back and it took another 20 minutes to get the correct order of yellow tail sashimi. Then after all that, the miso soup we ordered as a appetizer arrived well after we had finished our meal. NEVER GOING BACK!


Shintori Sushi
Reviewer: Sally and Sam Spork from Santa Barbara, CA
Review of Shintori: Atmosphere: Basic no frills, hole in the wall (in the best sense) with paper lanterns that people scribble on over the years. A bit tacky, but it works. Service: Greeted promptly, always a wait. You can usually get seated at the bar, for 1-2 people. Like any sushi place you have to wait, no exception. Once the order is taken, the food is delivered at an adequate time. We came on a busy Friday night. Food: The sushi is top quality. We are locals this is our spot. We've tried the rest and do think this is the best.


Great food. Terrible Service
Reviewer: Diane from Santa Barbara, CA
I eat here all the time. The food is consistently excellent. The service is consistently slow. We usually have to wait an hour to get our food, while they fill their To-Go orders.


The Perfect Sushi Restaurant
Reviewer: Nancy from Santa Barbara, CA
We love this restaurant. We've been there ~15 times now and it is consistently amazing. The sushi is always fresh and delicious - our favorite is the tie-dye roll. The service is generally a little slow so allow yourself extra time to wait, but the food is totally worth it. The small, fun dining area allows a cozy feel where it is easy to observe the chefs' crafting their sushi roll masterpieces. We whole-heartedly recommend Shintori Sushi!


AMAZING FOOD & SERVICE!
Reviewer: Rebecca from Santa Barbara, CA
My family and I love dining here. The food is well-priced and delicious. This is truly a Santa Barbara gem! :)


great neighborhood sushi bar
Reviewer: Chuck from Santa Barbara, CA
I have driven past this place for years now I think and never went in. It's less than a mile from my house and I finally decided to walk there on my own to give it a try. It's a nice little place. The room was only maybe a third full so the service was fast and well timed. They brought me a nice bowl of edamame to snack on right away which I thought was a nice touch. I thought the food was great; the miso soup had a wonderful flavor, and the presentation of the sushi rolls was beautiful with a lot more attention to detail than I am used to. The prices were just slightly high maybe but in my opinion worth it. I will definitely be back. This is my new favorite neighborhood restaurant.


food so so, service worse
Reviewer: Eric from Santa Barbara, CA
Went there last night with my family (5). We waited more than 15 minutes before the waitress came to take our order then waited 40 minutes more for the first of our food to arrive while watching other tables get there food. Finally after 1 1/2 hours (and asking the waitress three times) the last of our order arrived. The food was ok but the chefs seemed unable to prioritize the orders coming in (our food came out after other parties started receiving theirs) . The wait staff were not communicative (when we asked about the food all we got was, "It's coming"). I think they should have been more proactive and let us know what was happening instead of us having to ask each time.


Best Sushi in Town!!!
Reviewer: Tony from Santa Barbara, CA
Yeah, it's a small place...yeah it gets packed. Yeah..the orders can take a little long when they are slammed..but it's worth the wait and a treat! I've had more good fast moving pace food there then long waits. Take in to consideration that they are 2 chefs and the phone is constantly ringing. Love this place..I go 2 times a week.


shintori never charge extra for togo order
Reviewer: waitress from Santa Barbara, CA
To another customer's comment about the extra 2 dollars for togo We never charge extra for togo


Great take out! Bad Hostess
Reviewer: Kathryn from Santa Barbara, CA
When I arrived I ordered one california roll to go. The hostess took down my order and came back with a check. I was a little shocked that they add on a $2 to-go charge per roll for take out. Didn't want to be rude so just rolled with the punch. The bill was $5.28 for the roll plus $2 charge which equaled $7.28. I paid $10.28 since I only had two 5 dollar bills plus exact change. I waited for a few minutes for my $3 to come back. My order was almost ready. I had to ask for my change. She told me she thought it was her tip. Like I was going to pay 50% in tips just for one sushi roll TO-GO. Then I had to listen to her bad mouth me in another language for my nerve to ask for my change. Needless to say food was outstanding and fresh. Just beware of the take out charge and greedy hostess.


Delicious food, very slow service
Reviewer: Sam from Santa Barbara, CA
The sushi at Shintori is probably the best in SB, but avoid this place during peak hours (630-830 pm). It's extremely hard to get a seat, and the past two times i've gone, I had to wait well over an hour to recieve my rolls. This place is best for take-out sushi, as everytime I order take out, it's ALWAYS ready in 20 minutes. They just need to prioritize orders, and i'd give them 5 stars for service


stick with sushi
Reviewer: annex from Santa Barbara, CA
i had the beef bowl the japanese waitress misunderstood and brought a beef ROLL. So after waiting the beef bowl was brought. The beef was chewy and I think they use liquid smoke as it had a pungent fake smoke taste. I'd stick with sushi


Have you eaten here? Write a review of this location!  Terms of Service